Removal and copyright notices

Last updated 31 July 2026

extractbrand reads the pages a company publishes openly and caches the result, so one entry answers every later request for that domain. If you control a domain and you do not want it served, or you believe material we hold infringes your copyright, this page is how you tell us and what happens next.

Where to send a notice

Notices go to our designated agent. Email reaches the same desk as post and is the faster route.

The postal details are confirmed against the registered entity, and the agent registered with the US Copyright Office, before this page goes live. Email reaches the designated agent either way.

What a notice must contain

A notice under 17 U.S.C. §512(c)(3) has to carry all six of these. A notice missing one of them is not one we can act on.

1. Your physical or electronic signature, as the owner of the right or someone authorised to act for them.
2. Enough to identify the work you say is infringed — the logo, mark or other material, and where you publish it.
3. Enough to identify what you want removed from our service: the exact domain, in the form the API takes it, such as example.com. Subdomains are separate entries, so name each one you mean.
4. Your contact details — an email address we can reply to, a postal address and a telephone number.
5. A statement that you have a good faith belief that the use complained of is not authorised by the owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or are authorised to act for them.

Removal without a copyright claim

You do not need a copyright claim to have your own brand taken out. If you control the domain, write to hello@extractbrand.com from an address at that domain and tell us which domains to remove. The rest of the process is the same.

What happens after you send one

1. We verify control of the domain. A removal takes a brand off a service other people are calling, so we confirm the requester is who they say they are — typically a reply from an address at the domain itself, or a record only the domain's operator could publish. We do not act on an unverified request.
2. An operator applies it. A removal is a deliberate, logged action taken by a person, not an automatic response to an email. The record keeps who asked, who verified it and why.
3. Every name for the domain is covered. The removal is applied to each alias and redirect target the entry was held under, so it cannot be served through a second name.
4. The entry stops being served and stops being re-created. The cached brand is taken out of circulation, and the sampler and the refresh endpoint both refuse to read that domain again — a re-sample cannot bring it back.
5. What was covered is on the record. Applying a removal produces a report naming every domain key it touched and what each store held under it. That report is what an operator answers your notice with — nothing in this process is automatic, the reply included.

We do not state a turnaround here. A removal is verified and applied by a person, and the honest answer is that it takes as long as reaching that person and confirming who you are takes.

What a caller sees afterwards

Reads of a removed domain are refused rather than answered empty, so an integration can tell policy from failure:

• GET /v1/brands/{domain} answers 451 — the HTTP status for content withheld for legal reasons — with "code": "removed" in the error body.
• The refresh endpoint answers the same 451 and starts no job.
• The sampler on the home page reports removed and declines to read the domain.

A record of the removal is kept — who asked, who verified it, when it was applied, and the reason. That record is what stops the domain being sampled again, so it stays.

If you think a removal was wrong

Send a counter-notice to the same agent, with your signature, the domains concerned, a statement under penalty of perjury that you believe the removal was a mistake or a misidentification, your contact details, and your consent to the jurisdiction of the courts where you are. We will pass it to the original complainant and, unless they start proceedings inside the period the law provides, an operator can lift the removal. Lifting is the same kind of deliberate, logged action as applying one.

Repeat infringers

Accounts that repeatedly use the service to infringe someone else's rights are closed, under the acceptable use policy.